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Problem with non-interactive email function.

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Guy's,

 

I've created an interactive form in Livecycle Designer ES2. The purpose of this is for the setup of IT access for my company's staff.

 

As I need the form to be sent to different recipients when submitted I created a standard button with Javascript using the following code.

 

var oDoc = event.target;

 

oDoc.mailDoc({

bUI: false,

cTo: "Joe.Bloggs@email.com",

cSubject: "New Starter IT Access",

cMsg: "Please assign this request to Security Admin",

});

 

The purpose of using the 'bUI: false' function is that I didn't want the user to have to interactive with Outlook 2010 when submitting the form.

 

Now, I've tested the click button function on this form using Adobe X Pro and the form is sent successfully with the form attached, and no user interaction with Outlook.

 

However as the standard Adobe App on our Windows 7 desktops is Adobe Reader 9.4, when the button is clicked in Reader, it doesn't seemlessy send the form/email, and Outlook opens a new message with the PDF attached, but requires the end user to actually click on the 'Send' button.

 

The PDF file is reader extended, but for the life of me I cannot find a solution to this issue.

 

As the form will be configured to go to at least several recipients when submitted, I don't want the user to have to click on the Send button in Outlook several times.

 

Any help would be appreciated.

 

Thanks,

 

Joe.


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