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Reader X failing on Save and Save As, after the form has been opened for longer than an hour.

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I'm wondering if anyone else has had this happen or maybe can offer a solution. I have several Dynamic XML forms designed in LiveCycle ES2 v9 that since our ministry switched to Reader X have been failing. At first, the save button greys out (even though new information has been inputed) and the form will only save as. Then the save as function will start to fail if the form is left open.

 

Our users are running Reader 10.1 on Windows Vista and so far its only users that have left it open longer than two hours, or over night. These forms have been Reader extended and at first save without issue.

 

Unfortunately, just telling the users not to leave it open isn't an option. We just need Reader X to work.

 

Thanks in advance for any information you can share about this.

 

~Connie


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