I have created a PDF Employment Application that is available to fill out on a website.The application was created in Livecycle Designer ES 8.2.
Some people have no trouble filling out the form online and then printing it, but others are experiencing a problem in opening the form. They are prompted to install a Korean Language Package. The next paragraph explains what happened from the User's perspective:
However, when I tried to download the Application, I couldn't get the PDF file to open. I made sure that my Adobe Reader was updated to the most recent version available, but it still doesn't open. It gives an error message about needing to Install a Korean Language Package, and there is no available option to do this on Adobe's site. I thought perhaps the fault lay with my computer, so I borrowed a Mac laptop and again attempted to open the application PDF. There was no error message about the Korean Language Pack this time, but it still went to a screen about needing to update Adobe Reader. The laptop also already had the most recent version of it installed.
I have a feeling the error has something to do with the font that I used, which is Franklin Gothic. I'd like to ask for any input/advice on this issue that anyone may have.
Thanks very much!