Hi guys,
I'm desperately after some help with a small yet frustrating issue that occurs while attempting to preview pdf in LiveCycle Designer ES2 9.0.0.2.20101008.1.734229
The shortish story:
Adobe Reader X build 10.0.0 <--- Set as default PDF handler
Adobe Acrobat X Pro build 10.0.1
Adobe Livecycle Designer ES2 build 9.0.0.2.20101008.1.734229
All three programs work flawlessly individually, yet while working on any document - new or existing with LiveCycle Designer, the program receives a Microsoft Visual C++ Runtime Library Runtime Error "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."
This happens as soon as you try clicking Preview PDF
Once accepted the next error stats LiveCycle needs to close.
Event log shows the following info:
Log Name: Application
Source: Application Error
Date: 23/02/2011 1:59:11 p.m.
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: <REMOVED>.<DOMAIN>.local
Description:
Faulting application name: FormDesigner.exe, version: 9002.2281.1.0, time stamp: 0x4caf76bb
Faulting module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff
Exception code: 0x40000015
Fault offset: 0x000046b4
Faulting process id: 0x830
Faulting application start time: 0x01cbd2f4ca24fec8
Faulting application path: C:\Program Files\Adobe\Acrobat 10.0\Designer 9.0\FormDesigner.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442 db5b5\MSVCR80.dll
Report Id: 1fc747e3-3ee8-11e0-af85-002481f41c23
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-02-23T00:59:11.000000000Z" />
<EventRecordID>21421</EventRecordID>
<Channel>Application</Channel>
<Computer><REMOVED>.<DOMAIN>.local</Computer>
<Security />
</System>
<EventData>
<Data>FormDesigner.exe</Data>
<Data>9002.2281.1.0</Data>
<Data>4caf76bb</Data>
<Data>MSVCR80.dll</Data>
<Data>8.0.50727.4927</Data>
<Data>4a2752ff</Data>
<Data>40000015</Data>
<Data>000046b4</Data>
<Data>830</Data>
<Data>01cbd2f4ca24fec8</Data>
<Data>C:\Program Files\Adobe\Acrobat 10.0\Designer 9.0\FormDesigner.exe</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442d b5b5\MSVCR80.dll</Data>
<Data>1fc747e3-3ee8-11e0-af85-002481f41c23</Data>
</EventData>
</Event>
I have ensured that Adobe Reader X is the default PDF handler.
I have repaired all adobe apps, deleted the 'c:\users\%username%\AppData\Roaming\Adobe\Designer' folder and recreated to no avail.
Computer details:
Windows 7 Enterprise - domain environment
Administrator user account - full control
Other installed programs of possible interest for interference to the .DLL :
Crystal Reports 2008 Runtime SP1
Crystal Reports XI Release 2 .NET 2005 Server
Microsoft SQL Server 2008 Connectivity tools
Microsoft Visual C++ 2008 Redistributable 9.0.30729.17
Microsoft Windows SDK for Windows 7
This problem also affects our locked down standard Windows 7 users on the domain.
Any ideas on how to fix the issue would be much appreciated.