I have a form with a button script that invokes a synchronous soap web service request to an address validation service. It works nicely in testing but I am a bit concerned at what might happen when we go live with respect to the form hanging if the soap server is unavailable or the user is offline.
From some simple tests in production, where the web service is available yet:
- in Windows, it times out in Adobe Reader 10.1.1 within about 15 seconds; and
- In the Mac, with Adobe Reader 10.1.3 it takes around 4 1/2 minutes.
The latter is not good, as it hangs Reader the entire time.
Is there some way I can set a timeout in the soap request. Would it be worth considering an async call? If I changed it to async, could I let the user continue to fill the form and then setFocus with an async flag?