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Why is text disappearing?

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I'm using some version of LiveCycle 8.2.1 . I have text fields on my master page. When users use the form, they input their text and are allowed to save their document but when they reopen the document later, the text is gone. This only happens for the documents on which I am using text fields on the master pages so I am missing something but have been unable to find any documentation about this. Text input into the text fields is gone when the document is reopened. The text fields were added to the "master page" of LiveCycle.


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