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Why can't I 'place' a signature into a .pdf form created in LiveCycle Designer 9???

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Hi there,

 

I have been pulling my hair out all afternoon!

I have created a dynamic form in LiveCycle Designer 9 - saved it as a Dynamic XML Form - opened it in Acrobat X - saved it as Reader Extended PDF and Enabled Additional Features. My colleagues will then need to open it in Reader X and select the option to draw and place thier signature in the text field I have provided them with. When I open the form in Reader X and click on the SIGN tab I get the following error message:

 

The security settings on this document prevent adding text and/or placing a signature on it from Adobe Reader. To fill and sign this document you need to print it out.

 

I have looked for help on this issue everywhere, yet to no avail.

I do not want to hear about using digital signatures or Echosign, We only want and need to have staff sign forms by drawing their signature.

 

Please help!

 

Thanks,

 

Will


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